I ordered a T-shirt with a picture of my car on it, which a friend of mine had drawn.

The first order never turned up, after over a month of waiting I contacted Red bubble who told me to contact my local post office. I went and waited down the post office for 30 minutes one Saturday morning, only to be told that I had wasted my time and that the Royal mail would never hold onto my parcel if I had not had one of their calling cards. I then contacted Red bubble again who suggested that my local postman may have been at fault? My postman manages to deliver £100's of car parts to my house every day with no problems, but cannot handle a £15 T-shirt?

After nearly 2 months I contacted Redbubble again and told them that I was very unhappy. they finally agreed to resend the T-shirt. After nearly another month the T-shirt did finally turn up and the printing was so crooked that the T-shirt was only fit for the bin.

I contacted Redbubble again who asked for pictures. I sent pictures to them and then THEY ASKED FOR MORE PICTURES?

At this point I was so annoyed I went mad. I demanded my money back and told them to pick the piece of crap T-shirt up.

After well over 3 months I finally got my refund and I still have the crappy, poor quality T-shirt that they had sent me.

The customer service that I got from Redbubble was beyond bad. I would never dream of buying from them again.

Takr my advice, if you are an artist there are other websites that offer the same services but actually give a toss about their customers.

Redbubble are a con, they use poor quality T-shirts and cant even print a design straight.

Im sure that 100's of people are happy with their products, but if you are an unlucky one like me then good luck in getting your money back.

http://www.jwire.com.au/news/hipster-hitler-clothing-an-update/16489

http://firmspy.com/law-disorder/5613/exclusive-oh-heil-arnold-bloch-leibler-represents-company-spruiking-neo-nazi-propaganda

Copyright and trademark infringement is rampant on the site. RedBubble relies solely on members to "rat out" other members for violations. There is no review process so everything that is uploaded is immediately available for sale regardless of whether it infringes another artist's rights. When an infringing work is reported the infringing artist need only make a generic denial of wrongdoing and an automatic email is generated back to the member who reported the infringing work stating that the issue is "resolved." Members who report copyright/trademark infringements must then "escalate" the issue to bring it to the attention of a real person. I would guess that a lot of members don't bother to escalate their concerns once an offending member replies that they believe their work does not infringe another artist's rights.

Not only does RB publish and sell work that violates copyright/trademark I have seen infringing works displayed on the Home Page. While members recommend works for publication on the Home Page a staff member must approve the selections before they are displayed. This gives me the impression that either (1) RedBubble staff are not educated in matters of copyright and trademark rights or (2) they don't care.

I wonder how much of that $1.2 million in sales came from infringing works? Just asking . . . .

It has and continues to be the most unique website online today.

New members often make the mistake of thinking that RedBubble is there to sell your art. They are not.

The purpose of RedBubble is to bring artists together from all around the world.

RedBubble supports this by the sale of artwork.

Sales are just the means to an ends, and not the goal.

@ J...

RB have not "stolen" anyone's money, the terms of payment are clearly explained. Your money remains in trust until such time as it reaches a certain limit and then you will receive a cheque, or you can request that the money is paid to you if it has not reached that limit.

It is misleading and erroneous to make claims as you have.

I have found the staff of RB to be very helpful and friendly, if somewhat over-worked... they are a small team, and they have a lot of members to support.

To the other people who have had a bad experience with RB... it happens, some fall through the cracks and that is regretable. But bad experiences are not at all typical on RedBubble.

I would advise anyone considering joining Redbubble to think very carefully before doing so and to investigate the Site before becoming a Member, you could loose more than your Membership because the Site does not operate in a fair, democratic and unbiased way.

Yes, my name is David Winge, And I am now selling prints through Smugmug, I get good traffic and fair sales. As far as I can discern, Red Bubble & Zazzle have no quality control whatsoever, they grab the cash and send poor quality work.

Mike Said: "If David Winge [real name?] didn't sell anything, except to himself I can only conclude that his stuff wasn't very good and nobody wanted it."

Mike, I did not state or infer in my post that I only sold to myself, I was relaying my experience of purchasing some work from them.

If David Winge [real name?] didn't sell anything, except to himself I can only conclude that his stuff wasn't very good and nobody wanted it.

by the way I have been taking photographs for nearly 50 years, have a Masters degree in photography, taught photography and film at University in Liverpool, Chester and Stafford. Awell.... what do I know......

Really did not look good for me...

As for the facebook/myspace feel, do not ever offer some advice to people, you will be shot down all over the place, it seems the site is all about blowing smoke up someones arse rather than a good community to pick up tips on.

As far as products go, they lack in variety and tend to be over priced.

Personally, I grew tired of it feeling more like facebook or myspace, rather than an artists' community. It just was not for me...however there are some wonderfully talented members on there. In the end, if it works for you- then that's what counts.

I joined a site called RedBubble thinking they were a good resource for selling prints, getting prints done and t-shirts printed, I could not have been more wrong.

I loaded some print sized images and created a t-shirt design, shortly after this, I ordered a shirt, it arrived and looked good, the only problem is these were not preshrunk shirts, they do suggest washing them in cold water but what they don’t tell you is these are the cheapest cotton shirts in existance.

No worries, now I know, so I order a large laminated print as a test, thinking I can order my book cover laminated for a display during my shows, this was April 12th. I’m informed by one of their minions that my print shipped on 4/17 and should be here in a maximum of 10 days. Then by May 5th when nothing had shown up yet… I’m writing in their customer service ‘forum’ and someone else tells me to be patient, it’s coming from Australia. HUH? Ok, whatever. In the meantime I order 9 t-shirts to have on hand for my book signing.

May 27th, I have not recieved the print, the shirts do arrive BUT 3 of the large shirts are NOT PRINTED. WTF? Back to the forum… I post photos of the shirts: http://www.pbase.com/dwinge/image/113073536/large and I’m told all will be reordered and shipped.

La la lala la …June 10 I receive the print (still wondering where the first one is and who sold it) the print has this god awful crease across it, just below the center of the image, it’s unusable! ...Saturday the reprinted shirts show up, not the 3 Large that were missing, one each Medium, Large and XLarge.

Summary… they cannot read, they do not followup, their customer service is abismal and their attitude is one of go screw yourself.

Thank goodness Red Bubble is not representative of most Internet merchants, just sucks to be the one to get burned by them.

BTW, this is the reason my work is no longer available there.